Request deletion by email
Email hello@hypercentgames.com with the subject “Quantum Merge account and data deletion”. You do not need to install or open the game to make this request.
Include your game player name or player ID if you have it, and say whether you want your entire game account and associated data deleted or only particular data. If you cannot find your identifier, explain that in your message and we will help identify the account. We may need to verify ownership before acting. Never send your password or a sign-in verification code.
What the request covers
A full deletion request covers the Quantum Merge game-account record and linked identifiers, cloud-saved progress, unlocks, in-game balances, identifiable leaderboard records and associated identifiable analytics data. Progress and unlocks cannot be recovered after deletion. Where information must be retained for legal obligations, security or dispute handling, we will explain the applicable exception and retention when responding to your request.
This does not delete your separate Google account, Google Play Games profile or Unity Player Account. Those are managed through the respective provider. Local data on your own devices can be removed through Android app-storage settings or by uninstalling the app; a local backup you exported remains under your control.
In the game
Settings also includes a Delete Cloud Account action with confirmation. For a request concerning all associated data, or if you cannot access the game, use the email route above. Read the Quantum Merge privacy policy for information about data use.